Brian Shaw

As a Customer Success Account Manager at Microsoft, Brian Shaw works with a portfolio of enterprise clients to help them achieve their business goals and maximize the value of their Microsoft products and services. He brings over 15 years of experience in the computer software industry, with a strong background in technical support, service engineering, and customer relationship management.

His core competencies include Microsoft Azure, Dynamics CRM, Power BI, Windows 11, server architecture, group policy, PowerShell, and automation. Brian also has a keen interest and expertise in generative AI and artificial intelligence for business, and he holds multiple certifications in these areas. His mission is to empower his customers with innovative and scalable solutions that enhance productivity, efficiency, and growth.